FAQ

Frequently Asked Questions

All The Water That Will Ever Be Is,
Right Now

– National Geographic

All XiO Cloud SCADA® Control Systems come with a lifetime warranty on the Soft-I/O Module (brain center of every FIU) as long as the customer maintains the Cloud Service. XiO’s standard warranty on all other components is one year.

Learn more about XiO.

Aquifer monitoring can improve an operator’s visibility into the health of a well. The standing water level, drawdown, and recovery rate are important factors when determining the health and longevity of a well. Aquifer monitoring also allows the XiO Control system to avoid “sucking air” or running a pump dry. This is important for the longevity of a well pump.

Download the XiO Guide to Aquifer Health!

Yes! All XiO Control systems come standard with advanced text and email alarms. These alarms notify operators of events before they become problems.

Contact us to learn which advanced alarms we can perform for your system.

Yes! XiO provides optional remote VFD control that enables users to manage the speed of their pumps remotely based on user input or demand.

Check out our Drinking Water Solutions!
Learn how XiO controls VFDs for Wastewater Treatment!

XiO Cloud SCADA Control Systems come with optional “Time-of-Use” and “Pump Efficiency Optimization” scheduling.

Watch our webinar to see how XiO saves you money on pumping water.
Read our CEO’s article in the CRWA Journal.

The XiO System draws about 10 Watts so a simple solar panel will suffice. Consult with your solar provider for proper sizing and don’t forget to ask your salesperson about Solar Battery Monitoring.

XiO supports pump alternation, Lead-Lag, and Lead/Lag with Alternation. This allows users the most flexibility when deciding how to control their pumps. We even automate lead-lag alternation with efficiency optimization!

Learn all about how XiO saves you money on energy.

One-Click, downloadable reports come standard with every XiO system. We work closely with the State of California to ensure our reports meet the required criteria.

Check out our Drinking Water Solutions!

No one! XiO Cloud SCADA Control Systems arrive on-site pre-configured for easy installation. Remote support is provided at no cost to the user. Forget what you know about programming control systems, this is a fundamentally different solution.

Learn about our easy design, installation, and management.

All XiO Systems are built with local control first! Without a Cloud connection, the local system runs fine! Some advanced features—such as electrical time-of-use—may be unavailable, but water continues to be delivered. Losing a connection to the Cloud is very uncommon, however.

Get all the details on our Data Security.