Design & Purchase Process
We make it easy for you to design, buy, and use your dream control system.
An XiO engineer first gathers specific details about your water system (make/model of equipment, operational schemes, etc.), then configures the Field Installable Unit(s) to the specifications in the design documents.
We build and test your system at our facility in California, then ship it to site.
We notify you of the estimated delivery date and schedule remote support for installation.
Installation is done by any licensed electrician. We will coordinate with them prior to installation day.
XiO technical support guides the operators and installers through the startup procedure and provides users with a cloud portal orientation.
*Contact us for information about our Preferred Installer Network.
You’re now up and running with your XiO Cloud SCADA® Control System!
You have access to 24/7 customer support, extended warranty, unlimited data, and continuous software updates to always keep your system in optimal condition.
We may reach out periodically to see how things are going, and we’re always here if you need us.